Privacy Policy

Last Updated: March 20, 2019

1. What does this policy cover?

At Summa Linguae Technologies Canada, Inc (“Summa Linguae”, “us”, “we”, “our”), your privacy is important to us. We want to be transparent about what information we collect, why-and-how we collect it and when we will use it. This privacy policy (“Privacy Policy”) outlines these points and is designed to help you understand our practices with respect to the collection, use and disclosure of your personal information in connection with our Robson mobile application (the “Application”) through which we may administer data collection Tasks (“Tasks”). We have appointed a Privacy Officer who is responsible for our compliance with this Privacy Policy.  Information on how to contact the Privacy Officer can be found at the end of this Privacy Policy.

This Privacy Policy applies to “personal information”, which means information about an identifiable individual. For example, this can include an individual’s name, contact information and payment information. Personal information does not include information that would enable an individual to be contacted at a place of business, for example an employee’s name, position or title, business telephone number, or business address. We will only collect, use or disclose personal information in accordance with this Privacy Policy, or in accordance with laws applicable to the collection, use and disclosure of your personal information by us.

On the other hand, “non-personal information” is any type of information other than personal information, and is not the subject of this Privacy Policy. For example, non-personal information would include information that enables an individual to be contacted at a place of business, information that is anonymous or not about an identifiable individual, or aggregate information that anonymizes the underlying data (like the number of users and the average time spent on the Application). We will collect, use or disclose non-personal information in accordance with our ordinary business practices, but always in accordance with any applicable laws.

2. What information do we collect?

We collect the information you provide to us. When you participate in one of our Tasks or use our Application, we collect and store certain information, including:

• the date you signed up for our Task(s),
• your basic contact information including name, email address, phone number and sometimes mailing address,
• the languages you speak and details relating to your accent, and
• depending on our relationship, your basic financial information to process payment.

We may also collect basic user profile information from all of our visitors. When you visit our site, we may collect device information such as connection type, operating system, browser and IP addresses. Summa Linguae and our other parties may also use cookies.

We may automatically collect certain information, such as your IP address, browser type, referring/exit pages, operating system, as well as which aspects of our performance metric indicators available with our technology or our licensees’ products you prefer using.  Some of this may be personal information, but in typical cases it is non-personal information.  Specific examples follow:

(a) IP, etc.

When using our Application, we may collect information such as the Internet Protocol (IP) address of your computer or device, the IP address of your Internet Service Provider, the date and time you access our Application, the operating system you are using, and the sections of our Application you visit.  This information is used for Application and system administration purposes, and to improve the Application.

(b) Tracking Information

We may use web beacons or single-pixel gif tags to compile tracking information reports regarding Application user demographics, traffic patterns, and other aggregated statistics, and may be used in our emails to determine which emails and links have been used by recipients. We may then provide these reports to advertisers and others. None of the tracking information in these reports can be connected to the identities or other personal information of individual users. For our own research purposes we may link tracking information with personal information voluntarily provided by Application users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Privacy Policy.

(c) Cookies

We may use cookies on our Application. A cookie is a small text file stored on the customer or device’s hard drive for an extended period of time, to recognize future visits using that computer or device. Cookies enhance the convenience and use of the Application. For example, the information provided through cookies is used to recognize you as a previous user of the Application, to offer personalized content and information for your use, to track your activity at the Application, to respond to your needs, and to otherwise facilitate your Application experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Application and your ability to access certain features of the Application or engage in transactions through the Application.

3. Personal information of children under 16

Summa Linguae complies with the requirements of the Children’s Online Privacy Protection Act (COPPA), the FTC’s Rule interpreting COPPA (16 CFR § 512) and the General Data Protection Regulations (GDPR). robson.ai is not directed to children and does not collect any personally identifiable information of children under 16 years of age without consent by the legal guardian.

4. How do we use your information?

Summa Linguae will process your information for purposes relating to why we acquired your data, for example:

• We may use your contact information to communicate with you and/or promote to you any new Task opportunities,
• If you raise a user support query, we will use your contact information to communicate with you and use any additional information that you provided which relates to the issue,
• We may also use your contact information to ask for your feedback or use your basic user information to analyse our Application or our Tasks,
• We will use and distribute your User Content as set out in the Terms, which may include personal information, and
• We may use your payment information to pay you rewards or compensation for your participation in a Task.

Summa Linguae will only use personal information about you, when we have been given your consent. Your consent can be implied– for example, if you send us an email requesting information, it is implied that we can use your email address and any personal information you provided in your email in order to respond to your request – or explicit, depending on the circumstances. If any other need arises outside of the purposes for which we collected your personal information, for example a published study or article, Summa Linguae will not use your personal information without obtaining your additional consent.

5. How long will we store your information?

Summa Linguae will retain your personal information for the duration of our relationship. We hold your personal information for only as long as necessary for the purpose for which we acquired it, unless we have obtained your clear consent to use your personal information for another similar purpose. Examples of when this might occur are as follows:

• If you apply to participate in one of our Tasks, Summa Linguae will ask for your consent to use your data to contact you for similar, future Tasks.
• If you join the wider Summa Linguae team, we will ask for your consent to store your personal information to contact you for future Task opportunities relevant to your skills.
• If you apply to a position at Summa Linguae, we will ask for your consent to add your profile to our talent pool for a maximum of 5 years.

At any point in time, given any of these circumstances, you always have the option to remove or modify your personal information.

6. When will we share your information?

Summa Linguae will never give your personal information to, or share your personal information with, any third party not affiliated with or owned by Summa Linguae, except as permitted by law or as otherwise set out herein:

(a) Third Party Processors

We may provide your personal information to companies that provide services to help us with the Application such as web hosting providers, virtual infrastructure, recruitment platforms, payment processors, and other service agencies (“Third Party Processors”). These Third Party Processors are authorized to use your personal information only as necessary to provide these services to us, and in a manner consistent with this Privacy Policy. We take steps to ensure that our Third Party Processors will only use your information in compliance with this Privacy Policy, but they may have their own specific policies regarding the collection, use and disclosure of personal information. We will use commercially reasonable efforts to identify such Third Party Processors when we are collecting your personal information, as well as providing links to the relevant privacy policies that may apply.

We use Google and other third-party services to show our ads on sites on the internet. These services use cookies to serve ads based on a user’s prior visits to our website. You may opt-out of Google’s use of cookies by visiting the Google advertising opt-out page.

(b) Further Disclosures

We may also disclose your personal information if: (a) required by law such as to comply with a subpoena, or similar legal process, (b) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or (c) to any other third party with your prior consent to do so.

(c) Links

The Application may contain links to other sites. Summa Linguae is not responsible for the privacy practices or content of these other sites. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. We encourage you to read the privacy policies of such other sites to learn how they collect and use your personal information.

7. What are your rights?

At any point in time, you have the right to modify your information, request a copy of your information, object to your information being used for certain purposes, or delete your information from our system. If you wish to perform any of these actions, please email: help@robson.ai.

8. Security and Risk of Harm

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We employ physical, administrative, contractual and technological safeguards to protect personal information, and insist that our service providers do the same.  We insist that our personnel, and those of our providers, only access and use personal information in order to properly perform those duties, and even then only to the strict extent necessary to perform them.

We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it.  However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and so you should always exercise caution when disclosing sensitive information over the Internet.

If you have any questions about security on our Application, please contact our Privacy Officer.

9. Changes to this Privacy Policy

Summa Linguae may edit this Privacy Policy from time to time.  If we make any modifications to the terms and conditions of this Privacy Policy, we will notify you in advance of the modifications taking effect, by: (a) sending you an email at the email address you have provided us, and/or (b) posting a prominent announcement through our Application and/or website. If you do not agree to the modifications, you must cease use of the Application. Once the modifications take effect, if you continue to access the Application you are deemed to have agreed to such modifications.

10. Contact Information

If you have any questions regarding this policy please contact our Privacy Officer at:

595 Burrard St #16-135
Vancouver, BC
V7X 1L4

You can also reach us by telephone at 1.855.438.5106.